By phone
Reservations in Australia -
1800 577 245
Reservations outside of Australia -
+61 7 4231 9045
Phone reservation open hours are 7:30am to 4:30pm AEST daily.
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us via the National Relay Service (NRS) by:
- Step 1: Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
- Step 2: Provide the NRS with our phone number 1800 577 245.
For more information visit About the National Relay Service.
By mail
Kuranda Scenic Railway
Bunda St
PO Box 930
Cairns QLD 4870
Online
General enquiries
If you would like to ask any additional questions please send us an email on
ksrres@qr.com.au
Customer feedback
At Queensland Rail Travel we strive to provide consistent, world-class service to our customers. If you would like to provide feedback on our service, please complete our
Customer feedback form (opens in new tab)Booking enquiries
For all booking enquiries, please use the Booking enquiry form.
Sales - Business development
Ivana Andacic - Business Development Associate, Cairns.
Phone: (07) 4231 9029
Email: ivana.andacic@qr.com.au
Industry familiarisation requests
Kuranda Scenic Railway is pleased to offer familiarisations to all tourism and travel employees directly involved with the sale of our unique rail journey through ancient World Heritage-listed rainforest.
Request and industry familiarisation.
Conditions apply.
Marketing and media
Please visit our Marketing and Media page.