Contact us

​​​By phone​

​​Reservations in Australia - 1800 577 245

Reservations outside of Australia - +61 7 4231 9045

By mail​​

​Kuranda Scenic Railway
Bunda St
PO Box 9300
Cairns QLD 4870


General enquiries

If you would like to ask any additional questions please send us an email on

Customer feedback​

​At Queensland Rail Travel we strive to provide consistent, world-class service to our customers. If you would like to provide feedback on our service, please complete our Customer feedback form (opens in new tab)

​​​Booking enquiries​

For all booking enquiries, please use the Booking enquiry form.

Sales - Business development​

​Ivana Andacic - Business Development Associate, Cairns.

Phone: (07) 4231 9029


Industry familiarisation requests

​Kuranda Scenic Railway is pleased to offer familiarisations to all tourism and travel employees directly involved with the sale of our unique rail journey through ancient World Heritage-listed rainforest. 

Request and industry familiarisation (PDF, 720kb. Opens in new tab)

Conditions apply.

​Marketing and media​

​Please visit our Marketing and Media page.​