Free KSR onboard commentary app

KSR appQueensland Rail Travel have developed a unique and interactive app to give customers the opportunity to listen to commentary while they sit back, relax and take in the many historical sites onboard the Kuranda Scenic Railway.

Experience one of the most unique rail journeys in Australia, discovering the living colour and natural beauty of a World Heritage-Listed rainforest that's millions of years old.

Once installed on your Apple or Android device, the app allows you to browse at your own pace whilst you travel onboard the Kuranda Scenic Railway, and find out more about the World Heritage protected rainforest landmarks from Cairns to Kuranda.

 

We encourage customers to download the app prior to arrival in Cairns, and to ensure they bring their earphones for when they use the app onboard the train.

The app is available to download for free. Simply visit the links below and choose the appropriate language version:

Apple store Android versions

 

Frequently Asked Questions

What features does it have?
The KSR onboard commentary app has been designed to assist customers from non-English speaking backgrounds and is currently translated into Japanese, Mandarin and German. An English version is also available. The app will enhance your onboard experience by providing audio and visual commentary from onboard the train on your mobile device. Simply select the departure station (Cairns, Kuranda or Freshwater) and choose from the numbered landmarks while the train is in motion for more information. An audio playbar, image and transcript of the commentary will appear. Simply click on the ‘play’ button to hear more about the historic landmark.

Which devices will the app work on?
The KSR onboard commentary app has been designed for Apple and Android devices.

Apple devices Android devices
- iOS 5.0 or later- Android 2.2 or later
- Compatible with iPhone, iPad and iPod touch

- The app is optimised for iPhone 5

How much does it cost?
The app is available to download for free from either the Apple iTunes or Google Play store.

How do I download the app?
Simply visit the links above and choose the appropriate language version.

Do I have to connect to the internet once I have downloaded the app?
No, you do not require an internet connection once you have downloaded and installed the app onto your phone. We recommend you download the app prior to your arrival in Cairns.

How do I give you feedback/ideas on how the app can be improved?
We’d love to hear from you if you have suggestions on how we can improve the app or even complaints. Queensland Rail Travel is dedicated to providing excellent customer service and take feedback very seriously. When using the app, select the little settings cog in the top right corner, and then select the ‘Feedback’ link.

Alternatively, to send us feedback email marketing@qr.com.au

Please note that any queries will be answered by the Marketing team during office hours, Monday - Friday, 9am-5pm AEST.